FAQ

What types of data bundles do you offer?

Dragon eSIM provides a variety of flexible data bundles tailored for travelers. Our offerings include high-speed data plans suitable for everyday use, as well as options that cater to multiple destinations, ensuring seamless connectivity during your travels.

How do I activate my eSIM?

Activating your eSIM is a straightforward process. After purchasing a data bundle, you will receive a QR code via email. Simply scan the QR code using your device's settings to activate the eSIM and start enjoying your data plan.

Can I use my eSIM in multiple countries?

Yes, our eSIM plans are designed to support multiple destinations. Depending on the selected data bundle, you can stay connected in various countries without the need for physical SIM cards.

What should I do if I run out of data?

If you run out of data, you can easily purchase an additional data bundle through our website. We offer various options to ensure you remain connected throughout your travels.

Is there a limit to the data usage?

Each data bundle comes with a specified data limit. It is essential to review the details of your chosen plan to understand the data allocation and avoid exceeding the limit.

What devices are compatible with your eSIM?

Our eSIM is compatible with a wide range of devices, including most modern smartphones and tablets that support eSIM technology. Please check your device specifications to confirm compatibility.

How can I contact customer support?

Customer support can be reached through our website's contact form or via email. Our team is available to assist you with any inquiries or issues you may encounter.

Do you offer refunds for unused data?

Refund policies may vary based on the specific terms of the data bundle purchased. It is advisable to review the terms and conditions associated with your plan for detailed information regarding refunds.